Alfa introduces National Roaming and New Alfa Application !

The National Roaming Service allows Alfa Postpaid and Prepaid subscribers to benefit from mtctouch’s network coverage in specific areas where Alfa has no network and vice versa.

Calls and SMS tariffs

Same tariffs currently applied for Postpaid and Prepaid subscribers.

Check the national roaming areas that will be opened for alfa subscribers :

Check the national roaming areas where mtctouch subscribers can benefit from alfa’s network :

How to benefit or activate the service?

In case your handset did not automatically detect mtctouch’s network, you are kindly requested to activate the service from your handset by following the below steps:

  • Access the network settings through your phone.
  • Set the network selection to “Manual”.
  • Select MTC touch’s network.
  • Make sure you have successfully shifted to mtctouch’s network.
  • Change back the network selection settings to “Automatic”.
N.B: The above activation steps should only be done once
Important to know
While roaming on MTC touch’s network, postpaid subscribers will not be able to benefit from the following:
  • Data service (Mobile internet, WAP, Blackberry)
  • Limited international Access
  • 3G calls including video calls
  • MMS
  • Twin Card (when diverted to busy, no reply, or not reachable)
  • SMS & Calls to premium short codes
  • SMS & calls to 114
Prepaid subscribers will not be able to benefit from the following:
  • Making calls & sending SMS (including 1456)
  • Data service (Mobile internet, WAP, Blackberry)
  • MMS
  • 3G calls including video calls
  • SMS & Calls to premium short codes
  • SMS & calls to 114
  • Clip alert (when diverted to busy, no reply, or not reachable)
  • Message Box (when diverted to busy, no reply, or not reachable)
  • Invisible

Alfa is proud to announce the release of the First Telecom App in Lebanon
Alfa Mobile Application.
Download now the FREE Alfa Application and enjoy account management and much more , right at your fingertips.

The Alfa Mobile Application allows you to
- Send Free SMS (5 per day)
- Check your Bill
- Recharge your line
- Report coverage
- Locate Alfa stores and distributors
- Check Alfa’s latest news and offers

The Alfa Mobile Application is now available for Android users and will be soon available on IOS, BlackBerry and Nokia platforms.
To download the application, follow this link www.alfa.com.lb/app

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