Here’s Why It’s A Rough Week For Apple!

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Everything started so well for Apple this week. After the launch of the company’s two new devices, iPhone 6 and iPhone 6 Plus, Apple revealed on Monday that this was the most successful iPhone launch ever, with 10 million units being sold during the opening weekend. The only thing that prevented Apple to sell more iPhones during that time was simply that they couldn’t make them fast enough. That’s a nice problem to have.

iPhone 6 Plus bendBut then things started turning sour on Tuesday when the first reports of what is now commonly known and referred to as #bendgate emerged online. If the negative press about bendgate wasn’t enough, Apple shot itself in the foot on Wednesday when it released iOS 8.0.1, an update supposed to fix several bugs, but which turned out to be the biggest software release fiasco in modern Apple history.

With fanboys and Apple haters alike putting their own spin on both sides of the story, I thought I’d put some perspective to all this and share my thoughts on the situation.

When the news “broke” that someone had successfully bent his iPhone simply by having it in his pocket, I quickly dismissed it as one of those silly claims that although true, doesn’t hold any weight. The problem is the same every year with every new iPhone. This year bending problem is last year’s Touch ID hack problem. To us, it was a non issue, and to me, it still is today. It’s just an issue that has been blown out of proportion, because what better company to talk about than the most successful one in the world?

iPhone 6 and 6 Plus

I’m not going to deny that your iPhone can’t bend. It can. There are many laws that can be broken, but the laws of physics are the ones that people like you and me can’t actually break. Even though science wasn’t my forte during my school years, I learned that if you apply a certain amount of force to any material, it will start changing shape, bend, and eventually break. To my knowledge, this applies to any material, but I could be wrong. It certainly applies to aluminum and glass, two very visible elements that make your iPhone.

So again, yes you can bend an iPhone 6. You can bend an iPhone 5s too. You can also bend a MacBook Air (I’ve accidentally done it before but I didn’t feel the need to make a YouTube video about it). You can bend the hood of your car if you stand on it. I have never tried, but I’m sure with the proper entourage, you could bend a 55 inch flat screen TV as well. Everything is bendable.

Now the iPhone 6 might be more bendable than the Samsung Galaxy S5 or Note 4. It might be more bendable than the Blackberry Passport. That’s definitely a disadvantage to Apple but it certainly isn’t a design or build flaw. It’s just the way it is.

Should you be worried about bending your iPhone 6? No. Should you take extra precaution when putting it in your pocket? Sure. Should you avoid buying an iPhone 6 because of that? Of course not. Is this story just blown out of proportion? Absolutely.

iPhone 6 Plus Bendgate

You can bend your iPhone 6, but unless you put it in your back pocket and sit on it, it most likely won’t happen to you. If you’re wearing tight pants and the phone is in your side pocket, simply be mindless of it, just like you were mindless of your iPhone 5. Make sure it’s not sideways in your pocket, and go on with your day without worrying any longer about it.

Bendgate is a non story. This is not the Apple enthusiast telling you this. It’s a 33 year old man with just a bit of good commonsense. Bendgate is a story that the media needed to counterbalance the record breaking iPhone 6 launch. It is the story that every one is talking about today, but will just as easily forget next week. If you don’t believe me, I invite to revisit this topic next Wednesday. By then, everything will already be over, because again, there was nothing substantial to begin with.

Now about that iOS 8.0.1 botched release.

It probably would be an understatement to say that this was the most epic fail in the history of iOS updates. Not only did Apple release an update that disabled cellular service and Touch ID on certain devices, but it also took the company an hour to pull the update. Even worse, the company hasn’t issued an official fix yet for the mess it created (update: it has now offered a “workaround“).

Before we get too hard on Apple, we have to rationalize the story. The not-so-bad side of it is that not may people were actually affected. Those that were the most likely to get affected in this hour and some minutes timeframe that iOS 8.0.1 was available were geeks like you and me. The average person wasn’t even aware there was an update for iOS when they saw the headlines on CNBC taking over what would appear to be more important problems in the world (ie. a man being beheaded by extremists in Algeria). So in the grand scheme of things, it’s really a tiny fraction of iOS 8 users who were affected.

But that doesn’t make it right.

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Several hours have passed an I still can’t get my head around how iOS 8.0.1 could have shipped. How could have it passed internal testings and approval and been made available to the public? How could an issue as obvious as loss of cellular signal could have gone unnoticed?

Did Apple rush the update to finally make apps that support HealthKit available in the App Store? I’m sure that was a high priority item, but certainly not one that would have justified delivering unbaked goods.

It’s been roughly ten hours since Apple pulled the iOS 8.0.1 update and there is still no fix for it. The company acknowledged the issue by saying they “are actively investigating these reports and will provide information as quickly as we can.” As quickly as Apple can is not fast enough today. Not when you mess up that bad.

What could be infuriating to people will no technical knowledge is that these persons haven’t even been informed about how to fix the problem. If you read iDB, you know you can downgrade to iOS 8 and get everything back in order. But what if you don’t read ECB or other tech blogs? You’re pretty much left on your own, and this is unacceptable. It’s unacceptable and alarming.

When you’re a company with over half a billion people using your products, you can’t afford to make that kind of mistake. You could argue that corporations big and small can make mistake, but I think it’s only barely acceptable if you explain clearly what you’ve done wrong, offer an apology, and fix the problem in a timely manner. Apple has done none of that today.

If the bendgate was a non issue to me from the get go, the botched release of iOS 8.0.1 has been quite the opposite, and while I don’t expect Apple to comment on the laws of physics that can make your iPhone bend, I do expect them to be upfront and clear about a software update that has incapacitated thousands of devices.

How To Downgrade from iOS 8.0.1 to iOS 8.0:

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Step 1: Download the iOS 8.0 firmware for your device.

Step 2: Turn off Find My iPhone on your device if you have it enabled. Go to Settings → iCloud, and disable the Find My iPhone switch.

Step 3: Connect your device to a Mac with iTunes installed.

Step 4: Open the device page on iTunes, and hold the Option key (Shift for Windows users) while clicking the Check For Update button. Find the IPSW firmware file that you downloaded in Step 1, select it, and click Open.

Step 5: A pop-up box will tell you that iTunes will update your iPhone to iOS 8.0 and will verify the update with Apple, click the Update button. Wait until your device updates, and enjoy your iOS 8.0 installation, with working Touch ID and cellular data!

The great thing about this method is that you don’t lose any of your phone’s settings or data. All of your pictures, messages, email, etc. should be ready and waiting on your when you downgrade.

Apple will probably issue an iOS 8.0.2 update in record time, but until then, this will likely be the best solution for those of you who need access to cellular data and Touch ID now.

Source: iDB, Edited By ECB

iPhone 6 Plus Owners Report Bending Phones Just From Sitting Down!

Some iPhone Plus Owners Report Bending Phones Just From Sitting Down

Uh oh: Some unconfirmed iPhone 6 Plus owners are reporting that their new handsets are getting bent when they leave them in their front pockets. You know, as you sometimes do with a phone.

Per one enterprising new iPhone 6 Plus owner on the MacRumors forums:

Yesterday, I left at 10am with the iPhone in my left FRONT pocket of my suit pants. I drove 4 hours to a wedding, which also involved a lot of sitting during dinner etc but also 2-3 hours of dancing. I left at 2am and went to bed, driving home 4 hours back. So in total, the 6 Plus was about 18 hours in my pocket while sitting mostly. As I lay it on the coffee table and sat down on the couch to relax from the drive (yes, sitting again), I saw the reflection of the window in the iPhones slightly distorted. Now I lay it flat with the display side on the table, take a look. Maybe at 5.5″ it is too thin?

Some iPhone Plus Owners Report Bending Phones Just From Sitting Down

But the one wedding phone-bender appears not to be alone. Another user reported a friend bending his phone when it was in his front pocket and he was getting out of a car. It ended up like so:

Some iPhone Plus Owners Report Bending Phones Just From Sitting Down

Now it’d be one thing if these warps and bends were the result of back-pocket action. But both of these cases claim the front pocket is to blame. It’s easy to tell someone who sits on their phone to knock it off, but the front pocket is a pretty established location for these kind of devices. Assuming these are legitimate and not some painstaking well-coordinated Photoshop prank, that could be quite an issue.

Have you had any experience with your new iPhone 6 Plus acquiring a few new, unwanted curves? Tell us about below

Official Video testing this myth:

Apple announces record-smashing 10 million iPhone 6/Plus opening weekend sales!

When Apple sold 9 million iPhones in the opening weekend of iPhone 5S and 5C last year, it was assumed that would be the zenith; the cheaper 5C offered more opportunity, and launching in China for the first time offered untold opportunity. And then this year Apple sold 10 million iPhone 6 and 6 Plus units, with no China (yet) and a lot more cash at stake.

The report comes after Apple’s initial announcement that it had moved 4 million iPhone 6 and 6 Plus handsets the very first day. As it turns out, it almost kept that pace up through out the weekend. And that was with supply constraints. According to CEO Tim Cook:

“Sales for iPhone 6 and iPhone 6 Plus exceeded our expectations for the launch weekend, and we couldn’t be happier,” said Tim Cook, Apple’s CEO. “We would like to thank all of our customers for making this our best launch ever, shattering all previous sell-through records by a large margin. While our team managed the manufacturing ramp better than ever before, we could have sold many more iPhones with greater supply and we are working hard to fill orders as quickly as possible.”

What Apple didn’t reveal is the breakdown of unit sales between the 6 and 6 Plus, although it’s not clear how helpful it would have been if they had; the 6 Plus hit shipping delays far faster in a way that hinted more at severe supply constraints than overwhelming demand.

Still, 10 million is hugely impressive given that the phones are pricier and lack the scale of launch countries that the iPhone 5 and 5S did. We’ll see how the numbers fully shake out once Apple catches up to the demand. In the meantime, a record is a record, and it seems as though the company hasn’t lost any of its shine.