BBM: An Incredible First Week on Android and iPhone, 20 million new subscibers!

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In a world filled with free communication apps like Viber, WhatsApp, Facebook (and Messenger), Google Hangouts and iMessage, BlackBerry Messenger was able to carve a serious user base for itself it just a week.

Since the BBM rollout on iOS and Android resumed 7 days ago, BBM has gathered 20 million new users.

That’s active users and not just downloads and is a serious step up from the 5 million in the opening 8 hours of up time.

BBM for Android

BlackBerry has also announced that it has removed the waiting in line on iOS and Android and users can now activate BBM right away.

BBM is regarded as a top tier communication tool. It features a more secure way of sharing your information (not everyone that has your mobile number can see your information), as well as delivered and read statuses.

BBM for Android and iPhone is definitely not coming this week!

bbm for iphone and android

Note from the head of BBM:

Hi Android and iPhone users,

This is Andrew Bocking, head of BBM at BlackBerry. As a follow up to our first blog post on Saturday, I want to take a moment to provide you with an update on the rollout of BBM on Android and iPhone.

Last week, an unreleased, older version of the BBM for Android app was posted on numerous file sharing sites. We were aware of an issue with this unreleased version of the BBM for Android app. This older version resulted in volumes of data traffic orders of magnitude higher than normal for each active user and impacted the system in abnormal ways. The version we were planning to release on Saturday addressed these issues, however we could not block users of the unreleased version if we went ahead with the launch.

We attempted to address the problems caused by the unreleased version throughout the day on Saturday, but as active users of the unreleased app neared a million – and accelerated – it became clear that the only way to address the issue was to pause the rollout for both Android and iPhone.

The team is now focused on adjusting the system to completely block this unreleased version of the Android app when we go live with the official BBM for Android app. We are also making sure that the system is reinforced to handle this kind of scenario in the future. While this may sound like a simple task – it’s not. This will take some time and I do not anticipate launching this week.

BlackBerry temporarily cancels the availability of BBM on iPhone and Android.

Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.

BBM teams continue to work around the clock to bring BBM to Android and iPhone, but only when it’s ready and they know it will live up to your expectations of BBM. BlackBerry is pausing the global roll-out of BBM for Android and iPhone.

bbm for iphone and android

Customers who have already downloaded BBM for iPhone will be able to continue to use BBM. The unreleased Android app will be disabled, and customers who downloaded it should visit www.BBM.com to register for updates on official BBM for Android availability.

As soon as they are able, they will begin a staggered country roll-out of BBM for Android and continue the roll-out of BBM for iPhone.