Update: The service seems to be back, iOS and Android users should have no issues using WhatsApp. If you’re still facing the issue try to close WhatsApp completely or restarting your phone should solve the problem.
If you are wondering whether WhatsApp is down or you are facing issues connecting to your favourite messaging service, you are not alone. Several users across the world are reporting issues connecting to WhatsAp on New Year’s Eve, and the Facebook-owned service has acknowledged the issue.
“Some people have had trouble accessing WhatsApp for a short period today. We’re working to restore service back to 100% for everyone and we apologise for the inconvenience,”
Earlier, many users took to Twitter to complaint that WhatsApp is down, while others reported connectivity issues. The messaging and voice calling client seemed to be having issues sending and receiving messages on both Android and iOS. DownDetector, a realtime services outage monitor, also reported multiple issues.
Around 10pmIST on Thursday, several users started to note that they weren’t being able to send or receieve messages or make calls via WhatsApp. It is not known what caused the problems, though it could just be a massive spike in traffic on New Year’s Eve, traditionally a day of record traffic for the app. The WhatsApp Status Twitter handle has so far been silent on the downtime.
It is worth noting that not everyone is facing the issue, though those who’re on the receiving end aren’t too pleased about it. “I feel sorry for the other poor souls,” Khamosh Pathak.
WhatsApp announced in September that it had reached the 900 million monthly active users milestone. It is the world’s most widely used instant messaging client.